Accessibility Statement
Company Name and Address
Parkhotel Bilm im Glück GmbH Sehnde
Behmerothsfeld 6
31319 Hanover
Contact Information
Phone: +49 (0) 5138-609-0
Email: info@parkhotel-bilm.de
Introduction
Parkhotel Bilm im Glück GmbH Sehnde is committed to making its website, www.parkhotel-hannover.de, accessible in accordance with the Accessibility Enhancement Act (BFSG). This accessibility statement applies to the entire website www.parkhotel-hannover.de.
Status of Compliance with the Requirements
This website is partially compliant with the accessibility requirements under the BFSG. The assessment was conducted based on the European Standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.2. There are still a few barriers remaining, which we are currently working to eliminate.
Content that is not accessible
The following content may not be fully accessible:
PDF documents:
Some of our PDF documents may not be accessible. We are working to update them as soon as possible or to provide accessible alternatives. Where possible, the content on this website is made accessible.
Hotel Video:
The promotional video is available externally on YouTube. Parkhotel Bilm does not currently provide audio description for this video. The content and services shown are described alternatively on the website in sections relevant to the topic.
Online booking process:
On every subpage, we provide links to our online booking portal in the top section (header menu), the bottom section (footer), at the bottom of the screen (bottom bar), and on many pages within the page content. This booking portal is provided by our service provider, TourOnline AG, Borsigstraße 26, 73249 Wernau. Since this booking portal is operated externally, we have no control over its accessibility.
Gift Certificate Store:
On every subpage, we provide links to our coupon store, https://www.gurado.de/parkhotel-bilm/, at the bottom of the screen (bottom bar) and within the subpages. This subdomain is provided by our service provider, gurado GmbH, Wittbräucker Str. 32, 44287 Dortmund. Since this website is operated externally, we have no control over its accessibility.
360-Degree Tour:
On several subpages, we include links in the content to the 3D tour of the hotel at https://my.matterport.com/show/?m=zVJHiaAGG2w. This service is provided by our service provider, Matterport, Inc., 352 East Java Drive, Sunnyvale, CA 94089, USA. Since this software is operated externally, we have no control over its accessibility.
Links to external providers:
Occasionally, we provide links to external providers. In such cases, we have no control over the accessibility of those external sites.
Consent:
When you first visit the website, the consent tool window—also known as a cookie banner—opens automatically to ask for your privacy preferences regarding the provider Borlabs. There is also a link in the footer to access it again. The plugin is provided by our service provider Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg. Since this application is operated externally, we have no control over its accessibility.
Accessible Alternatives
Alternative to the online booking process
Reporting Barriers, Feedback, and Contact
Have you noticed any accessibility issues when accessing content on www.parkhotel-hannover.de? If so, please feel free to contact us. We look forward to your feedback and will do our best to resolve the reported issues as quickly as possible, within the limits of our technical and financial capabilities.
Please let us know on which page and with which feature you encountered accessibility issues. To do so, simply copy the link from your browser's address bar. You can use the following channels to contact us:
Phone: +49 (0) 5138-609-0
Email: info@parkhotel-bilm.de
Preparation of the Accessibility Statement
This statement was created on June 27, 2025, and was last reviewed on February 5, 2026. The accessibility assessment is based on an internal self-assessment.
Market Surveillance Authority
If you are not satisfied with the response to your feedback, you can contact the appropriate enforcement agency:
MLBF
c/o Ministry of Labor, Social Affairs, Health, and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: +49 (0) 391 567 6970
Email:MLBF@ms.sachsen-anhalt.de
Current hotel ratings
What our guests say
Picturesque location in a small village just outside the city. Rooms were clean and well equipped, breakfast delicious and prices also good. Recommended for anyone coming to Hanover for a few days but not in the mood for the noise and hustle and bustle of a big city.
On the occasion of a business meeting, we were able to enjoy the very service-oriented service at the Parkhotel, combined with very tasty food and drinks. Our guests were very spoiled, they wanted for nothing. Keep it up, we will gladly come back!
It was my first time at the Parkhotel Bilm im Glück and I am thrilled. Friendly, competent, clean (everywhere you look!). The wellness area was super great. This hotel is run with heart and love! There was plenty of parking and the WLAN worked perfectly. I would love to come back.
A family-run small cozy hotel, where a lot of value is placed on the little things. With wellness facilities and quiet surroundings, nice service, just pure well-being. I was here on business and would definitely book again! Thank you for the lovely stay.
A really great hotel where the name says it all. The feeling of happiness comes at the latest after the first step into the room! Extremely attentive staff at reception and in the restaurant. The room was huge and of the finest quality! Small touches everywhere, the swimming and sauna area is beautifully designed. All in all, an excellent hotel where I felt very comfortable....
